Terms of Service

1. Who We Are

CronKode is a software development company owned and operated by CronKode (Pty) Ltd, registered in South Africa. Our registered address is Johannesburg, Gauteng, South Africa.

You can contact us at hello@cronkode.co.za

2. What CronKode Does

CronKode builds and operates vertical SaaS products for African industries. We also take selected custom software development projects. Our services include:

• Subscription-based SaaS products (e.g. FibreOps)
• Custom software development — fixed scope and price
• Ongoing software support and maintenance retainers

3. SaaS Products

Each CronKode SaaS product operates under its own Terms of Service. If you are a user of FibreOps or any other CronKode product, the terms applicable to that product govern your use of it. Please refer to the relevant product's terms page.

4. Custom Development Projects

For custom software builds, a separate written agreement will be provided before any work commences. That agreement will cover scope, pricing, timelines, intellectual property and payment terms specific to your project. These general Terms of Service apply in addition to that agreement.

5. Payment Terms

For custom projects and retainers, payment terms will be specified in your project agreement. General terms that apply unless otherwise agreed:

• Invoices are due within 7 days of issue
• Late payments may result in work being paused
• All prices are exclusive of VAT where applicable
• Deposits may be required before work commences
• Refunds are not provided for work already completed

6. Intellectual Property

For custom builds, intellectual property ownership will be specified in your project agreement. Generally:

• Work product created specifically for your project transfers to you on full payment
• CronKode retains ownership of any reusable frameworks, tools or components used in the build
• CronKode SaaS products remain the intellectual property of CronKode (Pty) Ltd at all times

7. Confidentiality

CronKode treats all client information as confidential. We will not share your business information, data or project details with third parties without your written consent, except where required by law.

We expect the same in return — any proprietary information, code or systems shared by CronKode during a project must be treated as confidential.

8. Website Use

By visiting cronkode.co.za you agree not to:

• Use the website for any unlawful purpose
• Attempt to gain unauthorised access to any part of our systems
• Copy or reproduce any content without written permission
• Use automated tools to scrape or harvest content

9. Limitation of Liability

To the maximum extent permitted by South African law, CronKode is not liable for:

• Indirect or consequential losses arising from use of our services
• Loss of revenue or business opportunities
• Losses caused by factors outside our reasonable control

Our total liability in connection with any project shall not exceed the total fees paid for that project.

10. Termination

Either party may terminate a retainer or ongoing engagement with 30 days written notice. CronKode reserves the right to terminate immediately in cases of non-payment, breach of these terms, or conduct that is unlawful or damaging to CronKode.

11. POPIA Compliance

CronKode collects and processes personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA). We collect only the information necessary to provide our services and do not sell personal data to third parties.

For full details on how we handle your data, see our Privacy Policy.

12. Governing Law

These Terms of Service are governed by the laws of the Republic of South Africa. Any disputes shall be subject to the jurisdiction of the South African courts.

13. Changes to These Terms

We may update these terms from time to time. The latest version will always be available at cronkode.co.za/terms. Continued use of our website or services after changes are published constitutes acceptance.

14. Contact Us

Questions about these terms:

• Email: hello@cronkode.co.za
• Website: cronkode.co.za
• Company: CronKode (Pty) Ltd, Johannesburg, South Africa